Privacy Policy

Keeping Your Data Safe

We take the privacy of client and end user data very seriously. Any personal data collected by a client using the eTickets.to service, or disclosed to us during the use of our service is the property of that client. We will only process such data to the extent necessary to provide the eTickets.to services.

We will never sell, rent or disclose client data without the express written consent of a client, unless we have a legal obligation to do so.

That’s the short version. Because our lawyers like to earn their fees, they insisted that we also have the long version below…

Andzen Pty. Ltd. (referred to in this Privacy Policy as “eTickets.to”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we use the information we collect about you through eTickets.to, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy. This Privacy Policy forms part of the Terms of Use

1. Contact details

The eTickets.to website (the “Site”) and the eTickets.to ticketing services (together, the “Services”) are provided by Andzen Pty. Ltd., a company registered in Australia with company registration number ABN 45 155 884 996 / ACN 155 884 996.

Registered Office: Andzen Pty. Ltd., Suite 3, 54 Vernon Terrace, Brisbane, QLD 4005, Australia.
Contact Address: Andzen Pty. Ltd., Suite 3, 54 Vernon Terrace, Brisbane, QLD 4005, Australia.
e-mail: support@etickets.to

2. Introduction

2.1 We are registered under, and process personal data in accordance with, Australia’s data protection laws.
2.2 This Privacy Policy covers the provision of the Services only and not any other companies’ websites which you may access from the Site or by using the Services.
2.3 If we change the Privacy Policy we will place notices on the Site and post the changes on this page. If you do not accept any changes to the Privacy Policy please stop using the Services and close your membership account.

3. Personal Information Collected

3.1 We will only collect personal information about you that you have given, either:
(a) when you register to use the Services to sell tickets (as a ‘Client’); or
(b) when you make a purchase using the eTickets.to system (as a ‘Customer’.
3.2 When you register to use the Services or make a purchase you will be asked to provide personal information such as your name, e-mail address and contact telephone numbers.

4. Use of personal Information

4.1 If you register as a Client we may use personal information for: administrative, operational and marketing purposes and to communicate with you about your use of the Services any changes to the Services. We will only pass on your information to other companies if it is necessary to perform the Services or with your prior consent. Those companies may contact you to inform you of their services and products. Any personal information that you choose to provide to us or to other companies using our Services will only be used in support of the intended purposes stated at the time at which it was collected and subject to any preferences indicated by you.
4.2 If you make a purchase through the eTickets.to system we will use your details solely for the purposes of processing your order and to service any support requests you make. We will pass your data on to the Client you are purchasing from, who will have their own Privacy Policy which will apply. We will not sell or rent your data. We will not disclose your data to third parties except to the extent required to fulfil your order and meet our legal obligations.
4.3 If you breach the Terms of Use your personal information may be passed to third parties, such as our legal advisors to the extent necessary to enable those third parties to resolve the matter.
4.4 If this business is sold or integrated with another business, your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
4.5 We may be obliged to disclose your personal information if required to do so by law.

5. Other Information

5.1 We may also collect and disclose information to third parties in aggregate (so that no individual members are identified) for statistical analysis and strategic development purposes.

6. Cookies

6.1 We may use “cookies” to collect aggregate information. A “Cookie” is a small piece of information sent by our web server to your web browser, which enables us to record anonymous details and allows you to move around the Site faster. We may use cookies for a number of purposes, for instance to enable us to simplify the logging on process, to help ensure the security and authenticity of members and to enable traffic monitoring. You can find out more about the way cookies work on http://www.cookiecentral.com .
6.2 Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. However, if you turn off the cookie function your use of the Services may be impaired.

7. Overseas

7.1 We will only pass on information about you as an individual (as opposed to aggregate information) to third parties overseas to enable us to perform services requested by you.
7.2 Owing to the global nature of the Internet, the information you provide may be transferred in transit to countries outside Australia that do not have similar protections in place regarding your data and its use as set out in this policy. However, we do our best to ensure that your personal information is secure.

8. Security

8.1 As required by Australian data protection laws, we follow strict security procedures in the storage and disclosure of information which you have given to us, to prevent unauthorised access. We use industry standard technology to encrypt your personal information. However, the Internet is not a secure environment and we cannot guarantee the security of any information which you send to us.

9. Other websites

9.1 Our Site may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy practices, which may differ from ours.

10. Updating your details

10.1 If you wish to update any of your personal details at any time, for example if you change your e-mail address, or you do not wish to receive information about a particular product or service, or if you wish to close your account, please email us at support@etickets.to

11. Access rights

11.1 You have a right to access the personal data that is held about you. To obtain a copy of the personal information we hold about you, please write to: Privacy Officer, Andzen Pty. Ltd., Suite 3, 54 Vernon Terrace, Brisbane, QLD 4005, Australia, enclosing a cheque for $20 payable to Andzen Pty. Ltd. to cover our administration costs.
When writing to us, please state your name, postal address and mobile phone number and provide brief details of the information that you require.

12. Contact us

If you would like to contact us with any queries or comments on our privacy practices, please write to the contact address above or send an e-mail tosupport@etickets.to